About

WHO WE ARE

  • We are state-certified, trained advocates for residents of long-term care facilities.
  • We can be volunteers or paid staff – all still go through the same training.
  • We are federally mandated and state certified.

WHAT WE DO

  • Educate residents, family and staff regarding resident rights.
  • Visit facilities to meet residents and become a “presence”.
  • Respond to complaints made by residents or on behalf of residents.
  • Maintain confidentiality at all times.
  • Work according to the wishes of the resident.
  • Provide community resources.

WHO WE SERVE

  • The over 2000 residents of long-term care facilities in Napa County.
  • Residents of Skilled Nursing Facilities.
  • Those living in Assisted Living/Residential Care Facilities.

Give

Your generosity helps us make a difference in the lives of those we serve.

Checks can be made payable to:
Napa Long-Term Care Ombudsman Program
1443 Main Street, Suite 125 D
Napa, CA 94559